Delivery times within Europe typically range from 1–10 business days.
For orders shipped to the United States and Canada, delivery may take 1–21 business days.

Please note that all delivery timelines are subject to the carrier’s operational schedule and may vary depending on location and external factors.

If you’d like, I can also tailor this for a website, checkout page, or shipping policy section.

You can find our returns policy here.

If you need to update your shipping address, please contact us as soon as possible after placing your order. Address changes can only be made before the order has been dispatched.

Once the order has been shipped, we are unable to modify the shipping address.

You can track your order on “Track My Order” page.

If you need any help regarding your order or items you want to order, please contact us on contact form or email us at hello@stemtoysonline.com

Please contact us immediately if you need to update your shipping address. Changes can only be made before your order is dispatched.

Once your order has been shipped, we are unable to modify the shipping address.

Most orders are shipped in a single package. However, if the order is too large to fit in one box, it may be shipped in multiple packages.